Login and Registration
Why do I need to register? Registration will give you access to both the game and the forum.
How do I log in? In the top right corner of the website, you can find the log-in panel. If you are on mobile, you need to tap the button on the right to open the log in panel.
I have lost my password! Don't panic! While your password can't be retrieved, it can easily be reset. Click Forgot Password and follow the instructions, you should be able to log in again shortly. If you are not able to reset your password, please contact a board administrator.
I did not receive the registration email! Try checking your spam or junk box. If you still are unable to locate the email, please try using a different email address. If it is still not working, you can contact us at email@example.com or by messaging us on our Facebook page.
How do I change my password? If you are logged in already, click settings. It is under the security tab.
I registered in the past but cannot log-in anymore. It is possible that an administrator has deactivated or deleted your account for some reason. FairyABC runs on a very small server, so we might periodically remove users who have not logged in for a very long time to reduce the size of the database. If this has happened, try registering again and being more involved.
How do I change my settings? If you are already logged in, click Setting.
The times are not correct! You can change your Time Zone under your profile settings.
I changed the Time Zone and the time is still wrong! If you are sure that you have set the Time Zone correctly, and the time is still incorrect, then the time stored on the server is incorrect. Please notify an administrator to correct the problem.
How do I change my avatar? Click on Setting, then click Change Avatar.
Why did my avatar get deleted? Photographs of real people and inappropriate images are not allowed to be used as avatars.
What is my Group/Rank and how do I change it? User Groups also known as Ranks, which appear below your username, indicate the number of posts you have made or identify certain users. As you gain more credits, your group will change over time. To see what group you will become next, click Setting and then User Group. Please do not abuse the board by posting unnecessarily just to increase your rank, you might get muted.
How do I edit or delete a poll? You can edit and delete polls the same way as regular posts. Please see "How do I edit or delete a post?"
Why can't I access a forum? Some forums are only open to certain user groups such as Moderators and Admins.
Please follow these guidelines:
- To report a thread, report any post in the thread and explain what the problem with the thread is.
- If you are reporting a duplicate thread, please provide a link to the previous thread.
- If you are reporting an ongoing problem (e.g., a user making multiple trolling posts) rather than a specific post, please provide links.
- Other users don't know that you reported a post. Your anonymity is protected.
- Don't report a post by sending a PM to a moderator. They may be just leaving or not on moderation duty so your message may have to wait for their return, when they will probably ask you to file a post report anyway.
What are sticky threads? Sticky threads are threads (usually made by the admins) that contain extremely important information for all players. Because of this they are "stuck" to the top of every forum, so that they do not get lost!
What are locked threads? Locked threads are threads that are closed to new replies. In addition if a thread is locked, the original poster can no longer make any edits to the original post. Threads may be locked for a variety of reasons, the most common one being inactivity.
I can't send a PM to someone! It is possible that the user may only allow PMs from friends. Add the user to your friends list and try again.
How can I add/remove users to my Friends list?
To add users: Click on My, then Friend (next to your name in the upper right corner). Click on Search Friend, and then you can search based on Forum username or in-game User ID. After you click search, the user will come up and you can then click "Add Friend". For example, if you were searching for forum user Fzrasu, you could either search by username, or their in-game User ID which is 1. To remove users: Find the user in your friends list, hover over "Manage" (It's slightly cut off) and then click delete on the menu that comes up.
Email UsYou can email us by writing to firstname.lastname@example.org. Our Pixie Pal Nora is at your service!
Our Facebook Page
You can also get support by messaging our admins on our Facebook page, or you can leave a comment. Don't forget to like our page!